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 R/B Hall of Fame
Bob Frazer, DDS
Mary Osborne, RDH
Mike Schuster, DDS
Rich Green DDS, MBA
Deb Castillo, BA
Kirk Behrendt, BS
Greg Tarantola, DDS
Doug Reese, MBA
Doug Young, MBA
Charlie O'Leary, Ph.D
Bill Brown, DDS
Rich Fogoros, MD
Cliff Katz, DDS, Ph.D
Joan Unterschuetz, M.S.
Paul Henny, DDS
Paul Sletten, BS
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In a Spirit of Caring Bulletin
Every two weeks we send a free email to help you excel at the people part of dentistry. These Bulletins are short, specific, relevant ways you can communicate better with your patients and team. They also update ISOC members on new articles posted on In a Spirit of Caring. If you have not subscribed - sign up under "Free Bulletin" to the right ------>>>>> We value your right to privacy, and will never sell or share your email address with others, nor will we ever send you spam. Unsubscribe instructions are included with every Bulletin you receive.
In a Spirit of Caring Bulletin Archives
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A memorial to Al Carlisle, my dad.
Lynn D Carlisle DDS
My dad passed away on January 11, 2012 in Lee's Summit, Missouri after a short illness. He was 97. I was fortunate to be with him during his last days. He was on Hospice care and was asleep during . . .
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The impact of social media in dentistry - join the conversation.
Lynn Carlisle, Mike Robichaux, David Clow
There is an interesting and important conversation going on in the In a Spirit of Caring discussion forum in response to Mike Robichaux's article. David Clow, author of A Few Words from the Chair, a patient speaks to dentists, has made some cogent observations on the impact of social media and rating/review sites on the way the public perceives dentistry. He includes how their expectations of dentistry are influenced by these sites without the dentist's participation! . . .
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Instructions for life
Anonymous
Perennial wisdom that could have come from any religious tradition. Every once in a while you come across some simple wisdom that seems to speak to a problem you are wrestling with. Simple? Yes. Easy? No. Often, it takes a lifetime to learn and apply the lessons. . . .
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Do your best - let go of the rest: wisdom from Henry Tanner (and The Cub Scouts)
Lynn Carlisle
When I was growing up, I was a Cub and Boy Scout. It was a great experience for me. Many of the lessons I learned then are still with me today. One of them was "Do your best". It was the Cub Scout motto and I think it is a good motto for a dentist - much better than perfection and even excellence. Perfection is not attainable and excellence can be an arbitrary standard. . . .
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Do you overrate your ability to communicate with dental patients?
Lynn D Carlisle DDS
You might not be as good of a communicator as you think you are. One of the biggest challenges that relationship-based dentistry has is that many dentists think they do a good job of communicating - so they don't need to mess around with that relationship stuff. Not! I have frequently quoted a research study that found that 60% of physicians put themselves in the top 10% . . .
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In a Spirit of Caring Revisited is ready!
Lynn D Carlisle DDS
In a Spirit of Caring Revisited, Understanding and finding meaning in the doctor/patient relationship in the 21st century is ready for your Kindle, iPad, NOOK and Sony Reader! It is a "Best book" for dentists, team members and dental consultants to help them provide exceptional care for their dental patients and clients. . . .
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Buying an e-reader?
Lynn D Carlisle DDS, June 10, 2011
Here is a quick summary and ISOC rating of the 4 e-readers. The process of publishing In a Spirit of Caring Revisited on an e-reader has given me an accelerated course in the advantages and disadvantages of e-readers. My book is available on all four of the e-readers. . . .
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The Triathlon Dentist
Lynn D Carlisle DDS
What does it take to practice dentistry at a high, fulfilling, rewarding level? You have to be a triathlon dentist - adept but not a master in 3 areas: people skills, technical skills, business skills. Here is another way I presented this: dentistry requires three things - your head, your hands and your heart. . . .
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Creating a dental practice mission statement
Lynn D Carlisle DDS
Over the years, ISOC has published several examples of excellent mission statements from the Aspen Ski Corporation to the Y-Camp at Estes Park, Colorado. These mission statements serve as excellent models for dental practices in creating or re-creating their mission, vision, values and philosophy statements. Here is one of the best. . . .
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Good news from The Pankey Institute
Rumors have been circulating that the Pankey Institute is struggling with their current transition with "The Philosophy" and the recession. Bill Lockard has good news. I asked Bill Lockard for his opinion on what is going on at Pankey. Bill is a long time friend and mentor of mine. He lives and practiced dentistry in Oklahoma City, OK where Jim Kessler, the new Director of Education at Pankey taught at the OU School of Dentistry. . . .
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