For dentists, dental consultants, and dental team members who are passionate about exceptional doctor/patient/client relationships.
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Doctor/patient relationships

Articles on the keystone to being a doctor - to be a docere, a caring teacher who helps people become healthier.

Authentic life for a dentist - more relevant today than ever
Bill Brown, DDS
Authentic life for a dentist - more relevant today than ever A Bill Brown article stimulated by Mike Robichaux's article comparing a relationship-based dental practice to a standard or business centered practice. Bill stresses the importance of determining one's own tenets instead of following the tactics of others. This leads dentists to an authentic life. . . . keep reading >>
Two Distinct Dental Visits with "Dr. A" and "Dr.B"
Mike Robichaux, DDS
Two Distinct Dental Visits with "Dr. A" and "Dr.B" Mike Robichaux, DDS continues his "How to Have a Higher Conversation" with a short story he wrote about a patient's visit to Dr. A and Dr. B. He highlights the difference between a relationship-based dental practice and a standard or business centered dental practice. Which way would you rather practice? . . . keep reading >>
Early praise for In a Spirit of Caring Revisited
Early praise for In a Spirit of Caring Revisited The early reviews of In a Spirit of Caring Revisited are coming in and they are embarrassingly good. Here are some Snips from the reviews: Bob Frazer, DDS, Austin, Texas. Dr. Lynn Carlisle's book is an absolute must read for the dentist and team who want to distinguish themselves in today's dentistry by creating a successful, high integrity, significant and joyful practice. . . . keep reading >>
The importance of emotional intelligence in dentistry - leadership and case acceptance by feel.
Bob Frazer, DDS
The importance of emotional intelligence in dentistry - leadership and case acceptance by feel. Like it or not, dentists need to manage the mood of their dental practice. Moods are sustained emotional states. Skilled dentists accomplish this through a blend of psychological abilities called Emotional Intelligence. They recognize their own feelings and those of others, plus manage their emotions in a way that positively influences others. . . . keep reading >>
Do you overrate your ability to communicate with dental patients?
Lynn D Carlisle DDS
Do you overrate your ability to communicate with dental patients? You might not be as good of a communicator as you think you are. One of the biggest challenges that relationship-based dentistry has is that many dentists think they do a good job of communicating - so they don't need to mess around with that relationship stuff. Not! I have frequently quoted a research study that found that 60% of physicians put themselves in the top 10% . . . keep reading >>
In a Spirit of Caring Revisited is ready!
Lynn D Carlisle DDS
In a Spirit of Caring Revisited is ready! In a Spirit of Caring Revisited, Understanding and finding meaning in the doctor/patient relationship in the 21st century is ready for your Kindle, iPad, NOOK and Sony Reader! It is a "Best book" for dentists, team members and dental consultants to help them provide exceptional care for their dental patients and clients. . . . keep reading >>
The Triathlon Dentist
Lynn D Carlisle DDS
The Triathlon Dentist What does it take to practice dentistry at a high, fulfilling, rewarding level? You have to be a triathlon dentist - adept but not a master in 3 areas: people skills, technical skills, business skills. Here is another way I presented this: dentistry requires three things - your head, your hands and your heart. . . . keep reading >>
Improve your communication skills with your dental patients. What horse sense can teach you.
Lynn Carlisle, DDS
Looking for ways to improve your doctor/team/patient relationships? Want to improve your dental patient communications? You can use this in your next team meeting. Using horse sense in teaching the doctor-patient relationship. . . . keep reading >>
Pankey Classification of Dental Patients
Lynn D Carlisle DDS
Pankey Classification of Dental Patients A discussion of L.D. Pankey's system of classifying patients to help dentists give their best dental care and service. Included are several excellent articles that expand on the Pankey Classification. . . . keep reading >>
Pankey Class I++++ dental patient, Academy Award winner "The King's Speech", and a helping relationship
Lynn D Carlisle DDS
After watching the Academy Award winning movie, "The King's Speech", I thought: "It's not only a great movie, but a wonderful example of a therapeutic helping relationship and a Pankey Class I++++ dental patient"! Read on to see how you can create this kind of relationship in your dental practice. With comments by Bill Lockard, DDS . . . keep reading >>
Bob Frazer on Trust, Respect and the doctor-patient relationship.
Bob Frazer sent an e-mail to me (and the people on his mailing list) in the last week. He discussed the importance of building trust and respect with patients as the core of a doctor-patient relationship. I thought you would be interested in his comments. . . . keep reading >>
A Patient's Reply to Angry DDS
David Clow
A Patient's Reply to Angry DDS The Angry DDS' video on "The Average Patient" is answered by a video by David Clow, a dental patient who wrote the book A Few Words from the Chair - a patient speaks to dentists. It is a wonderful antidote to the the AngryDDS video. . . . keep reading >>
Listening as a Part of Healing
Lynn D Carlisle DDS
Listening as a Part of Healing This is the article that was the genesis of my book In a Spirit of Caring. It originally appeared in the Journal of the Institute for Behavioral Research and in Healing Currents in 1986 and 1987. Recently, Bob Frazer requested a reprint of this article for his clients. He said he had copied it so much it was no longer legible. After a short search, I discovered it in my Word documents - not on ISOC. It is still valid 25 years later, so I am posting it on ISOC. . . . keep reading >>
Thoughts on the "AngryDDS and the Average Patient" and the dentist-patient relationship
Lynn D Carlisle DDS
Thoughts on the "AngryDDS and the Average Patient" and the dentist-patient relationship There is a video that has become a viral phenomenon in dentistry. A dentist titled as "AngryDDS" made it about "The Average Patient". Why is it so popular? This mesmerising video tellingly captures the archetypal angst of "The Average Dentist about The Average Patient", and the state of dentistry and dental education today. . . . keep reading >>
Social networking and the dentist-patient relationship
Lynn D Carlisle DDS
Should you communicate with your dental patients through social networking sites like Facebook, Twitter, My Space, etc.? Should you respond to their requests to be their "friend" or ignore their requests? Should you answer their dental requests via these social networking sites? . . . keep reading >>
Bob Barkley Foundation Vision, Beliefs, Values
Bob Barkley Foundation Board Members
Bob Barkley Foundation Vision, Beliefs, Values This masterful vision was created for the Bob Barkley Foundation by Bob Frazer, Doug Young, Bruce Pettersen, Joan Unterschutz, Bud Ham, Wilson Southam, Michael Dick, Cliff Katz, Judy Ham, and Lynn Carlisle. Use this as a model, but don't copy it! The process of creating a vision and mission is as important as the result. . . . keep reading >>
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