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R/B Hall of Fame
Bob Frazer, DDS
Mary Osborne, RDH
Mike Schuster, DDS
Rich Green DDS, MBA
Deb Castillo, BA
Kirk Behrendt, BS
Greg Tarantola, DDS
Doug Reese, MBA
Doug Young, MBA
Charlie O'Leary, Ph.D
Bill Brown, DDS
Rich Fogoros, MD
Cliff Katz, DDS, Ph.D
Joan Unterschuetz, M.S.
Paul Henny, DDS
Paul Sletten, BS
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Dr./Patient Relationship
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Doctor/patient relationships
Articles on the keystone to being a doctor - to be a docere, a caring teacher who helps people become healthier.
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Authentic life for a dentist - more relevant today than ever
Bill Brown, DDS
A Bill Brown article stimulated by Mike Robichaux's article comparing a relationship-based dental practice to a standard or business centered practice. Bill stresses the importance of determining one's own tenets instead of following the tactics of others. This leads dentists to an authentic life. . . .
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Two Distinct Dental Visits with "Dr. A" and "Dr.B"
Mike Robichaux, DDS
Mike Robichaux, DDS continues his "How to Have a Higher Conversation" with a short story he wrote about a patient's visit to Dr. A and Dr. B. He highlights the difference between a relationship-based dental practice and a standard or business centered dental practice. Which way would you rather practice? . . .
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Early praise for In a Spirit of Caring Revisited
The early reviews of In a Spirit of Caring Revisited are coming in and they are embarrassingly good. Here are some Snips from the reviews: Bob Frazer, DDS, Austin, Texas. Dr. Lynn Carlisle's book is an absolute must read for the dentist and team who want to distinguish themselves in today's dentistry by creating a successful, high integrity, significant and joyful practice. . . .
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Do you overrate your ability to communicate with dental patients?
Lynn D Carlisle DDS
You might not be as good of a communicator as you think you are. One of the biggest challenges that relationship-based dentistry has is that many dentists think they do a good job of communicating - so they don't need to mess around with that relationship stuff. Not! I have frequently quoted a research study that found that 60% of physicians put themselves in the top 10% . . .
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In a Spirit of Caring Revisited is ready!
Lynn D Carlisle DDS
In a Spirit of Caring Revisited, Understanding and finding meaning in the doctor/patient relationship in the 21st century is ready for your Kindle, iPad, NOOK and Sony Reader! It is a "Best book" for dentists, team members and dental consultants to help them provide exceptional care for their dental patients and clients. . . .
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The Triathlon Dentist
Lynn D Carlisle DDS
What does it take to practice dentistry at a high, fulfilling, rewarding level? You have to be a triathlon dentist - adept but not a master in 3 areas: people skills, technical skills, business skills. Here is another way I presented this: dentistry requires three things - your head, your hands and your heart. . . .
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Pankey Classification of Dental Patients
Lynn D Carlisle DDS
A discussion of L.D. Pankey's system of classifying patients to help dentists give their best dental care and service. Included are several excellent articles that expand on the Pankey Classification. . . .
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A Patient's Reply to Angry DDS
David Clow
The Angry DDS' video on "The Average Patient" is answered by a video by David Clow, a dental patient who wrote the book A Few Words from the Chair - a patient speaks to dentists. It is a wonderful antidote to the the AngryDDS video. . . .
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Listening as a Part of Healing
Lynn D Carlisle DDS
This is the article that was the genesis of my book In a Spirit of Caring. It originally appeared in the Journal of the Institute for Behavioral Research and in Healing Currents in 1986 and 1987. Recently, Bob Frazer requested a reprint of this article for his clients. He said he had copied it so much it was no longer legible. After a short search, I discovered it in my Word documents - not on ISOC. It is still valid 25 years later, so I am posting it on ISOC. . . .
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Social networking and the dentist-patient relationship
Lynn D Carlisle DDS
Should you communicate with your dental patients through social networking sites like Facebook, Twitter, My Space, etc.? Should you respond to their requests to be their "friend" or ignore their requests? Should you answer their dental requests via these social networking sites? . . .
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Bob Barkley Foundation Vision, Beliefs, Values
Bob Barkley Foundation Board Members
This masterful vision was created for the Bob Barkley Foundation by Bob Frazer, Doug Young, Bruce Pettersen, Joan Unterschutz, Bud Ham, Wilson Southam, Michael Dick, Cliff Katz, Judy Ham, and Lynn Carlisle. Use this as a model, but don't copy it! The process of creating a vision and mission is as important as the result. . . .
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