A dental consultant looks at h/c relationship-based dentistry - an Interview with Deb Castillo
These interviews will be published periodically and archived to create a written history of how this way of practicing was created. Included will be the people and works that influenced the pioneers. Deb Castillo has served dentistry in many roles from an office manager to consultant. Deb was born on April 24, 1949 in Gladwin, Michigan. She spent most of her childhood in Fullerton. Calafornia. She started in dentistry in San Diego working in a friends practice at the front desk, then on to ICS, one of the early dental software companies in San Diego as Director of Training. She worked as a faculty member and facilitator at the Schuster Center for Professional Development in Scottsdale, AZ. She has also served as Director of Practice Management at MidAm (Sky Financial) Columbus OH and Santa Ana, CA. Currently she is a coach to dental practices at the Growth Into Greatness Institute. She lives in Bigfork, Montana.
ISOC: Who/what were the most important influences to you in dentistry? Deb: My first dental experience was in a friends practice – we were learning the practice model that was a match together – we learned from Jim Pride for the nuts and bolts. Omer Reed, Avrom King and Bob Frazer opened our eyes to Bob Barkley and started to shape the philosophy of care we were looking for. Mike Schuster introduced so many others. My strongest influences have been the many doctors I have had the privilege to work with along the way. ISOC: Why did you choose dentistry as a career? Deb: It was accidental for me, my friend needed someone to work in his practice and I thought it would be a good part time position while I stayed home with the boys. ISOC: What do/did you like most about practicing dentistry? Deb: The Relationships. Least? The travel ISOC: What kinds of things do you enjoy doing outside of your professional life? Deb: Being a Grandmother, Skiing, Golfing, Fishing and doing all these with family and friends. ISOC: Why did you move or change positions? Deb: Sometimes it was a simple as the fact that we were moving, but most often it was time to grow a bit more ISOC: Have you attained your major goals in life? Deb: Yes ISOC: What has surprised you about practicing dentistry? Deb: The commitment that the profession has to continued improvement both professionally and personally. ISOC: What professional accomplishments are you most pleased with? Deb: The friendships I have made along the way. ISOC: What personal qualities improved the most over the years? Deb: Follow through. Least? Over committing ISOC: Have you changed over your lifetime? Deb: Most definitely! ISOC: What kinds of things did you enjoy doing as a child? Deb: Reading, Camping, Modern Dance and going to the beach. ISOC: Did you like to read? Favorite books and authors? Deb: Yes – the Bronte Sisters, Tolstoy and other wonderful novels about characters, especially Southerners. ISOC: What person had the most influence on you as a child? Deb: I would have to say my Mother.
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