List Price $125.00 Our Price $67.00 You Save $58.00 46% $1.00

$1.00 to members!

To order, click on "add to cart" under e-book photo. (The member discount will be shown at check out) - To join In a Spirit of Caring or to find out more information go to: Membership has its advantages or keep reading>>>>

This e-book will clear up the mystery of listening and helping relationships. It will help you succeed with the people part of dentistry.

Your success and happiness depends on technical and behavioral competence.

Learning how to listen empathically and with real understanding unlocks to key to competence with people. You feel more satisfaction and rewards when you are confident in your team and patient relationships.

This 72 page e-book is written especially for dentists and team members who want to improve their people skills.

It is written by a wet gloved dentist who has practiced for 38 years. His name is Lynn Carlisle and he is the author of the highly acclaimed book In a Spirit of Caring.

Here?s what you will learn:

? What you must know about listening and why it is important to your practice.

? Where to find resources on listening and helping relationships.

? How to develop the steps to implement active listening and helping relationships in your practice.

? How to improve your relationships with team members and patients.

? The difference between a person-centered dentist and an authoritarian dentist.

? When to talk and when to listen.

? How to help patients make decisions; including when to have dental treatment done.

? The barriers to good communication and how to overcome them.

This e-book is a revised and updated version (October 2003) of material on listening and the person-centered doctor-patient relationship from Lynn Carlisle?s book, In a Spirit of Caring and articles on the ISOC web site.

There is approximately 20% new material and the e-book has been reformatted to make it easier to use. It is specific to applying empathy, active listening, and helping relationships to dentistry.

For team members! The e-book is easy to use by team members and in team meetings to help the team improve their people and listening skills. ISOC grants the purchaser permission to duplicate the e-book for use in the purchaser's practice.

To order, click on ?add to cart? under e-book photo or keep reading>>>>>>

Plus! You receive four bonus articles on the helping relationship.

Download the e-book and find out why listening is so important to the success of your practice. If you are already skilled at active listening, you will probably find new ideas and information in the book.

The e-book is conveniently organized into a PDF format that you can download and read or refer to at your leisure.

Order your copy today and instantly download and print it.

To order, click on ?add to cart? under e-book photo.

After purchase, an e-mail will be sent to you with instructions on how to down load the e-book.

To join In a Spirit of Caring or to find out more information go to: Membership has its advantages