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Staying in the Question - the most powerful dental patient communication tool you can use - Part III.

Staying in the question is perhaps the most powerful dental communication tool you can develop. The concept is simple, and the effects are profound. (Mary Osborne wrote this article in 1997. I consider it a classic in h/c relationship-based dentistry. LDC) . . . (to read the remainder of this article, please log in below.)
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