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In a Spirit of Caring
Helping you develop exceptional Doctor-Patient-Client-Team Relationships

What does it take to practice dentistry at a high, fulfilling, rewarding level? You need to be a Triathlon Dentist (tm) - outstanding in 3 areas: people skills, technical skills and business skills.

In a Spirit of Caring (tm) provides the resources to help you develop exceptional people skills. These skills are crucial if you want to differentiate your dental practice in the rapidly changing dental landscape.

Join our international community of dentists, dental consultants and team members who are learning new or enhanced ways to improve their relationships with patients, colleagues and clients. Click here to join or for more information: Membership has its advantages, or view some of our Sample Articles.

Time is running out. Motivational Interviewing in Dentistry workshop in Santa Fe, N.M., May 1-3, 2014--click here.


ISOC not affected by Heartbleed virus
ISOC was not affected by the "Heartbleed" virus because it does not use an OpenSSL (whatever that is). I just checked the ISOC web site and it was not affected by the Heartbleed virus. Use this URL to check your practice web site and other critical sites like your bank(s): LastPass Heartbleed checker: . . . keep reading >>

Two Distinct Dental Visits with "Dr. A" and "Dr.B"Two Distinct Dental Visits with "Dr. A" and "Dr.B"
Mike Robichaux, DDS
Mike Robichaux, DDS continues his "How to Have a Higher Conversation" with a short story he wrote about a patient's visit to Dr. A and Dr. B. He highlights the difference between a relationship-based dental practice and a standard or business centered dental practice. Which way would you rather practice? . . . keep reading >>

Mike Schuster's "Dreadful Story" - The Loss of Dentistry as a Profession as we knew it.Mike Schuster's "Dreadful Story" - The Loss of Dentistry as a Profession as we knew it.
Mike Schuster, DDS
Mike Schuster's "Dreadful Story" about what is happening in dentistry now. He discusses why it is happening and the toll it is taking on dentists. Mike brings his 40 years of study and experience in practicing and working with dentists to bear in this article and offers hope and a solution to his dreadful story. . . . keep reading >>

How much do you charge for --- ? A higher conversationHow much do you charge for --- ? A higher conversation
Mike Robichaux, DDS
We have all had it happen to us, especially the ladies at the front desk. The famous question: How much do you charge for…? Very soon in the conversation, we begin to feel the acid filling our stomachs and then we find ourselves on the defensive, trying to explain value of some service to someone who is only focused on costs. How does one turn this conversation around so that both parties win? . . . keep reading >>

Bridging the Dental Communication Gap - Using Motivational Interviewing in Dentistry WorkshopBridging the Dental Communication Gap - Using Motivational Interviewing in Dentistry Workshop
Last Call - only 3 places remain. Bridging the Dental Communication Gap - Using Motivational Interviewing in Dentistry - an intensive two and a half day workshop for dentists and their core team members who want to improve their doctor/patient/team communication skills. Held in Santa Fe, New Mexico, May 1-3, 2014; Facilitators: Lynn D Carlisle, DDS and Kamilla Venner, PhD; Sponsored by In a Spirit of Caring. . . . keep reading >>

New free teleconference recording on using Motivational Interviewing in DentistryNew free teleconference recording on using Motivational Interviewing in Dentistry
As requested, the recording of the March 19th teleconference is now available.. In the prior teleconference on Motivational Interviewing, Lynn explored what MI is and how it can benefit dental professionals in the rapidly changing dental landscape. While this teleconference will revisit these topics for new listeners, in this new teleconference, Lynn will go into depth on how . . . keep reading >>


ISOC not affected by Heartbleed virus
ISOC was not affected by the "Heartbleed" virus because it does not use an OpenSSL (whatever that is). I just checked the ISOC web site and it was not affected by the Heartbleed virus. Use this URL to check your practice web site and other critical sites like your bank(s): LastPass Heartbleed checker: . . . keep reading >>

Two Distinct Dental Visits with "Dr. A" and "Dr.B"
Mike Robichaux, DDS
Two Distinct Dental Visits with "Dr. A" and "Dr.B" Mike Robichaux, DDS continues his "How to Have a Higher Conversation" with a short story he wrote about a patient's visit to Dr. A and Dr. B. He highlights the difference between a relationship-based dental practice and a standard or business centered dental practice. Which way would you rather practice? . . . keep reading >>

Mike Schuster's "Dreadful Story" - The Loss of Dentistry as a Profession as we knew it.
Mike Schuster, DDS
Mike Schuster's "Dreadful Story" - The Loss of Dentistry as a Profession as we knew it. Mike Schuster's "Dreadful Story" about what is happening in dentistry now. He discusses why it is happening and the toll it is taking on dentists. Mike brings his 40 years of study and experience in practicing and working with dentists to bear in this article and offers hope and a solution to his dreadful story. . . . keep reading >>

How much do you charge for --- ? A higher conversation
Mike Robichaux, DDS
How much do you charge for --- ? A higher conversation We have all had it happen to us, especially the ladies at the front desk. The famous question: How much do you charge for…? Very soon in the conversation, we begin to feel the acid filling our stomachs and then we find ourselves on the defensive, trying to explain value of some service to someone who is only focused on costs. How does one turn this conversation around so that both parties win? . . . keep reading >>

Bridging the Dental Communication Gap - Using Motivational Interviewing in Dentistry Workshop
Bridging the Dental Communication Gap - Using Motivational Interviewing in Dentistry Workshop Last Call - only 3 places remain. Bridging the Dental Communication Gap - Using Motivational Interviewing in Dentistry - an intensive two and a half day workshop for dentists and their core team members who want to improve their doctor/patient/team communication skills. Held in Santa Fe, New Mexico, May 1-3, 2014; Facilitators: Lynn D Carlisle, DDS and Kamilla Venner, PhD; Sponsored by In a Spirit of Caring. . . . keep reading >>

New free teleconference recording on using Motivational Interviewing in Dentistry
New free teleconference recording on using Motivational Interviewing in Dentistry As requested, the recording of the March 19th teleconference is now available.. In the prior teleconference on Motivational Interviewing, Lynn explored what MI is and how it can benefit dental professionals in the rapidly changing dental landscape. While this teleconference will revisit these topics for new listeners, in this new teleconference, Lynn will go into depth on how . . . keep reading >>

Motivational Interviewing Teleconference recording is available
Motivational Interviewing Teleconference recording is available Many of you could not listen in to the teleconference on Motivational Interviewing on February 28. You asked if it would be available as a recording. It is - here is the information to listen to it. Thanks to the listeners for a good turn out and saying it was "pretty darn good". . . . keep reading >>

How to respond when a patient complains about a fee.
L.D. Pankey, DDS, Mike Lewis, DDS,
How to respond when a patient complains about a fee. Three stories about how to respond to patient complaints about your dental fees. A Facebook post, Mike Lewis's and L.D. Pankey's responses to patient's dental fee complaints. And a plug for the Motivational Interviewing in Dentistry workshop that will include how to respond to patient discord and complaints. . . . keep reading >>

Orphans that did not become articles
Lynn Carlisle, DDS
I accumulate items of interest on the Discussion Forum. Sometimes they become full articles and sometimes they stay on the Discussion Forum. Here are some of those forum orphans: Why Sonia Sotomayor doesn't wear dentures. Sonia Sotomayor's - the new Supreme Court Justice - dental experience and how it changed her life. . . . keep reading >>

Disease care versus health care, health insurance versus co-payment - understanding the differences
Mike Schuster, DDS
Disease care versus health care, 
health insurance versus co-payment - understanding the differences Mike Schuster has a way of speaking to the heart of a matter. In this short article, he provides dental professionals with a way to differentiate their r/b health-centered dental practice from the herd with their patients so they understand why a relationship-based practice is "different". (LDC) . . . keep reading >>

Is dentistry next? Stories from the world of the new medicine.
Lynn D Carlisle, DDS
Is dentistry next? Stories from the world of the new medicine. Is dentistry next? The smoke is clearing and the new world of corporate medicine and the ACA is emerging. It is not a pretty sight. Stories from the world of the new medicine. The Kansas City Star, an esteemed Kansas City newspaper, is running a "Doctor, Inc." series of in-depth, enlightening articles, by Alan Bavley,on the new world of medicine. What are you doing to avoid this fate? . . . keep reading >>

Lynn Carlisle talks about "In a Spirit of Caring", his mentors, and what he sees in the future for dentistry
Lynn Carlisle talks about "In a Spirit of Caring", his mentors, and what he sees in the future for dentistry

The Passionate Dentist and Bilal Saib, DDS of Chapel Hill, NC interviewed Lynn Carlisle about In a Spirit of Caring, his life in dentistry, his mentors, writing his new book Motivational Interviewing in Dentistry and what he sees in the future for dentistry. Listen to the Podcast here . . . keep reading >>


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